Pet Care Sales Associate - Elevate Pets' Lives

Petco; South Elgin (IL); On-site; USD 17,000 - 26,000; Full time

Job summary

Petco in South Elgin, IL is hiring a Sales Associate to help customers find the right products for their pets and provide a welcoming shopping experience on the store floor.

As part of a fast-paced Pet Care Center, you will handle sales, returns, stocking, and daily tasks while learning about pet care and safety. Prior retail or customer service experience is valued, and strong communication helps you thrive here.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set-ups.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.

Skills

Customer service

Pet care

Communication

Multitasking

Cash handling

Attention to detail

Reliability

Job description

Petco in South Elgin, IL is hiring a Sales Associate to help customers find the right products for their pets and provide a welcoming shopping experience on the store floor.

As part of a fast-paced Pet Care Center, you will handle sales, returns, stocking, and daily tasks while learning about pet care and safety. Prior retail or customer service experience is valued, and strong communication helps you thrive here.