Pet Care & Sales Associate — Elevate Pet Parent Experiences

PetSmart, Inc.; Cuyahoga Falls (OH); Presencial; USD 17 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid Weekly

Health & Wellness Benefits*

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Resumo da oferta

PetSmart’s Pet Associate (Retail Sales Associate) in the United States — Ohio region — engages with pet parents and their pets, delivering positive experiences while upholding PetSmart’s vision and values. The role includes store cleanliness, pet safety, and direct care of pets within our store.

The position requires flexibility to work evenings, weekends, and holidays, with a focus on customer service, merchandising, and adoption events.

Qualificações

• Strong written and verbal communication skills.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Ability to react under pressure and maintain composure.

Responsabilidades

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.
• Responsible for the pet healthcare of store owned pets, including feeding, watering and cleaning all pet habitats.
• Maintains total store cleanliness standards.
• Supports the store with weekly price changes and monthly promotional pricing.
• Stages and sorts new product to match sales floor planners.
• Faces, fills, and recovers products to meet sales floor standards.
• Recommends, informs, and sells merchandise, services and live pets.
• Administers store owned pet medications as directed by veterinarian.
• Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.
• Ensures a safe environment for our associates, pets, and pet parents.
• Takes action when a sick/injured pet is identified; transports to the vet as needed.
• Assists in various areas throughout the store as required.

Conhecimentos

Clear communication

Flexibility

Composure under pressure

Descrição da oferta de emprego

PetSmart’s Pet Associate (Retail Sales Associate) in the United States — Ohio region — engages with pet parents and their pets, delivering positive experiences while upholding PetSmart’s vision and values. The role includes store cleanliness, pet safety, and direct care of pets within our store.

The position requires flexibility to work evenings, weekends, and holidays, with a focus on customer service, merchandising, and adoption events.