Pet Care Operations Leader

Wag Hotels; Chicago (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

A premier pet care company located in Chicago is seeking an Operations Manager to oversee the growth and profitability of its facilities. The ideal candidate will have at least 2 years of managerial experience, lead a team of 35+ employees, and uphold exceptional customer service standards. Strong communication and conflict management skills are essential. Join this passionate team dedicated to providing a safe and fun environment for pets while ensuring a thriving workplace culture.

Qualifications

• Minimum of 2 years of managerial or leadership experience.
• Ability to manage a team of 35+ employees.
• Must have flexible availability.

Responsibilities

• Lead overall operational efforts to support growth and profitability goals.
• Recruit, hire, and retain talent, fostering a culture of customer service.
• Manage labor and costs to meet P&L needs.

Skills

Leadership

Communication

Conflict Management

Financial Management

Performance Management

Job description

A premier pet care company located in Chicago is seeking an Operations Manager to oversee the growth and profitability of its facilities. The ideal candidate will have at least 2 years of managerial experience, lead a team of 35+ employees, and uphold exceptional customer service standards. Strong communication and conflict management skills are essential. Join this passionate team dedicated to providing a safe and fun environment for pets while ensuring a thriving workplace culture.