Pet Retail Experience Leader – Elevate Customer Joy

PetSmart; Moline (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Tuition Assistance

Career pathing

Development opportunities

Job summary

A leading pet retailer in Moline, Illinois, is looking for an Assistant Store Manager to drive exceptional customer experiences and lead the store's operations. This role involves overseeing team performance, managing store services, and ensuring compliance with policies to maintain a safe environment for pets and customers. The ideal candidate should have 3-5 years of retail leadership experience and be flexible to work full time, including evenings and weekends.

Qualifications

• 3-5 years of retail leadership or experience in a customer-focused environment.
• Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Proficiency in computer applications.

Responsibilities

• Participates in employment decisions such as recruiting, hiring, coaching, and terminating.
• Responsible for the pet parent experience and outcomes.
• Oversees all PetSmart services and ensures compliance with policies.

Skills

Retail leadership experience

Customer service focus

Strong communication skills

Organizational skills

Job description

A leading pet retailer in Moline, Illinois, is looking for an Assistant Store Manager to drive exceptional customer experiences and lead the store's operations. This role involves overseeing team performance, managing store services, and ensuring compliance with policies to maintain a safe environment for pets and customers. The ideal candidate should have 3-5 years of retail leadership experience and be flexible to work full time, including evenings and weekends.