Pet Care Front Desk Specialist – CE & PTO

United Veterinary Care; West River (MD); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

PTO

Paid holidays

Continuing education support

Employee discounts

Job summary

Muddy Creek Animal Hospital in West River, MD is seeking a Client Service Representative. You’ll greet clients, answer phones and emails, schedule appointments, and process payments to keep the front desk running smoothly.

We value people who love animals, stay calm under pressure, and can multitask in a busy practice. Previous veterinary or medical front‑desk experience is preferred, but a positive attitude and reliability are key.

Qualifications

• High school diploma or equivalent.
• Excellent communication and multitasking abilities.
• Comfort with handling payments and scheduling.

Responsibilities

• Greet clients and answer phones and emails; maintain a welcoming front desk.
• Schedule appointments and keep the calendar organized.
• Process payments and help front desk run smoothly.

Skills

Phone etiquette

Multitasking

Organizational skills

Customer service

Education

High school diploma or equivalent

Tools

Scheduling software

POS system

Job description

Muddy Creek Animal Hospital in West River, MD is seeking a Client Service Representative. You’ll greet clients, answer phones and emails, schedule appointments, and process payments to keep the front desk running smoothly.

We value people who love animals, stay calm under pressure, and can multitask in a busy practice. Previous veterinary or medical front‑desk experience is preferred, but a positive attitude and reliability are key.