Pet Care Front Desk & Client Concierge

Veterinary Innovative Partners; Alvin (TX); On-site; USD 19,286 - 23,419; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan

Life Insurance

Paid Time Off

Paid Holidays

Disability Insurance

Training & Development

Tuition assistance

Uniform allowance

Discounted healthcare for personal pets

Job summary

A veterinary network in Texas is seeking a Client Service Representative/Receptionist to provide excellent customer service and support in a compassionate clinic setting. Responsibilities include client greeting, appointment scheduling, record keeping, and collaborating with the veterinary team. The ideal candidate has strong communication skills and a passion for animal care, with compensation ranging from $14.00 to $17.00 per hour based on experience.

Qualifications

• Excellent interpersonal and customer service skills.
• Strong verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Empathy and patience with anxious clients.

Responsibilities

• Greet clients warmly and schedule appointments.
• Manage client check-ins and process payments.
• Maintain accurate records and handle administrative tasks.
• Provide client education about preventive care and medications.
• Collaborate with veterinarians and support staff.

Skills

Interpersonal skills

Communication skills

Multitasking

Computer software proficiency

Organizational skills

Tools

Practice management systems

Microsoft Office

Job description

A veterinary network in Texas is seeking a Client Service Representative/Receptionist to provide excellent customer service and support in a compassionate clinic setting. Responsibilities include client greeting, appointment scheduling, record keeping, and collaborating with the veterinary team. The ideal candidate has strong communication skills and a passion for animal care, with compensation ranging from $14.00 to $17.00 per hour based on experience.