Pet Care Floor Leader - Open, Lead and Delight Pets

Petco; Redondo Beach (CA); On-site; USD 26,000 - 40,000; Full time

Job summary

Petco in Redondo Beach, CA is seeking a dependable Key Holder to help lead daily operations, deliver exceptional customer service, and maintain a safe, pet‑friendly store environment for customers and partners.

You will supervise associates, open and close the store, process transactions, assist with training, and support merchandising and inventory tasks while upholding Petco standards and policies.

Qualifications

• Previous retail experience required; key holder or supervisory experience preferred.
• Strong leadership, problem‑solving, and decision‑making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and thrive in a fast‑paced environment.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Open and close the store while following all cash handling, safety, and security protocols.
• Support daily store operations including sales, task execution, and recovery.
• Execute merchandising standards, including planograms, pricing accuracy, signage, and promotional set‑ups.
• Assist with inventory activities such as restocking, cycle counts, inventory integrity, and required inventory paperwork.
• Identify out‑of‑stocks, low inventory, or merchandising issues and communicate them to store leadership.
• Process transactions, refunds, and exchanges accurately and efficiently.
• Act as the primary point of contact in the absence of store management.
• Support sales initiatives and promotions to help achieve store goals.

Skills

Leadership

Customer service

Cash handling

Problem solving

Communication

Multitasking

Job description

Petco in Redondo Beach, CA is seeking a dependable Key Holder to help lead daily operations, deliver exceptional customer service, and maintain a safe, pet‑friendly store environment for customers and partners.

You will supervise associates, open and close the store, process transactions, assist with training, and support merchandising and inventory tasks while upholding Petco standards and policies.