Pet Care & Customer Service Specialist - Flexible Schedule

Pet Supplies Plus; Hope Mills (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Flexible scheduling

Advancement opportunities

Promotion-from-within culture

Job summary

Pet Supplies Plus is seeking a Retail Pet Store Associate to deliver outstanding customer service and pet care guidance in our Hope Mills location. You’ll greet customers, help them choose suitable pet food and products, and offer friendly recommendations tailored to each pet’s needs.

The role emphasizes a team-oriented, fast-paced environment with weekend availability and a commitment to safe, clean store operations.

Qualifications

• Ability to deliver friendly, knowledgeable customer service.
• Willingness to learn about pet nutrition and care.
• Comfortable standing for long periods and lifting items.
• Reliable, flexible with weekends and holidays.

Responsibilities

• Greet neighbors with a friendly, pawsitively passionate attitude.
• Help customers choose the right pet food and supplies.
• Make product recommendations based on each pet’s needs.
• Operate the POS system and handle returns.
• Promote store specials and loyalty programs.
• Stock shelves and keep displays organized.
• Assist with self-wash stations and pet care services.

Skills

Customer service

Communication

Team player

Retail experience

Education

High school diploma or equivalent

Tools

POS system

Job description

Pet Supplies Plus is seeking a Retail Pet Store Associate to deliver outstanding customer service and pet care guidance in our Hope Mills location. You’ll greet customers, help them choose suitable pet food and products, and offer friendly recommendations tailored to each pet’s needs.

The role emphasizes a team-oriented, fast-paced environment with weekend availability and a commitment to safe, clean store operations.