Pet Care & Customer Experience Specialist

Petco; Bastrop (TX); On-site; USD 14,000 - 19,000; Full time

Job summary

Petco is hiring for a Sales Associate to join our Pet Care Center team. You will help pet parents find the right products and solutions while creating a welcoming, safe, and engaging in-store experience.

We offer a people-first culture, opportunities to learn and grow, and a fast-paced environment where no two days are the same. The role supports open availability, including evenings and weekends.

Qualifications

• Strong communication and interpersonal skills.
• Previous retail or customer service experience preferred but not required.
• Basic math skills and comfort handling cash and transactions.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Greet customers and deliver friendly, helpful, and solution-focused service.
• Assist customers in selecting products and services that meet their pets' needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Follow all company policies, procedures, and safety standards.

Skills

Communication

Customer service

Cash handling

Multitasking

Retail experience

Job description

Petco is hiring for a Sales Associate to join our Pet Care Center team. You will help pet parents find the right products and solutions while creating a welcoming, safe, and engaging in-store experience.

We offer a people-first culture, opportunities to learn and grow, and a fast-paced environment where no two days are the same. The role supports open availability, including evenings and weekends.