Pet Care & Customer Experience Associate

Petco; Plymouth (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Petco is seeking a Sales Associate to help pet parents find the right products and create a welcoming, safe, and engaging store environment. You’ll work on the sales floor, assist customers, stock shelves, and handle transactions with care.

This role supports Pet Care Center operations, requires flexible availability including evenings and weekends, and offers a fast-paced, purpose-driven workplace where teamwork helps every pet and person.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Greet customers and deliver friendly, helpful, and solution-focused service.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.

Skills

Retail experience

Customer service

Communication

Multitask

Cash handling

Attention to detail

Job description

Petco is seeking a Sales Associate to help pet parents find the right products and create a welcoming, safe, and engaging store environment. You’ll work on the sales floor, assist customers, stock shelves, and handle transactions with care.

This role supports Pet Care Center operations, requires flexible availability including evenings and weekends, and offers a fast-paced, purpose-driven workplace where teamwork helps every pet and person.