Pet Care Sales Associate — Purpose-Driven & Friendly

Petco Animal Supplies, Inc.; Big Bear Lake (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a Sales Associate to help pet parents find the right products and create a welcoming shopping experience in a Pet Care Center store. You’ll greet customers, answer questions, process transactions, stock shelves, and maintain a clean, organized sales floor.

This role offers flexible hours, requiring evenings, weekends, and holidays to support store operations while delivering friendly, solution-focused service to every customer who comes through the door.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Follow all company policies, procedures, and safety standards.

Skills

Retail experience

Customer service

Communication

Multitasking

Math skills

Attention to detail

Passion for animals

Job description

Petco Animal Supplies, Inc. is seeking a Sales Associate to help pet parents find the right products and create a welcoming shopping experience in a Pet Care Center store. You’ll greet customers, answer questions, process transactions, stock shelves, and maintain a clean, organized sales floor.

This role offers flexible hours, requiring evenings, weekends, and holidays to support store operations while delivering friendly, solution-focused service to every customer who comes through the door.