Pet Care Counselor: Match Pets with Families

Petland Corporate Stores; Florence (KY); On-site; USD 26,000 - 32,000; Full time

Job summary

Petland Corporate Stores is hiring Pet Counselors for our Florence, KY location. You will match the right pet with customers, deliver outstanding service, and educate buyers on pet care and our programs. The role emphasizes animal-loving teamwork, daily responsibilities, and a friendly store atmosphere.

We seek applicants with a high school diploma or GED (or 1–3 months related experience) who are motivated, professional, and committed to animal welfare and customer satisfaction.

Qualifications

• High school diploma or GED or 1–3 months related experience.
• Willingness to learn pet care basics.
• Customer-focused with strong interpersonal skills.

Responsibilities

• Match the right pet with customers and meet needs.
• Provide excellent customer service.
• Educate customers on pet care basics.
• Maintain clean, safe store environment.
• Support community service activities.

Skills

Customer Service

Teamwork

Communication

Motivation

Professionalism

Ethics

Time Management

Education

High school diploma or GED

Job description

Petland Corporate Stores is hiring Pet Counselors for our Florence, KY location. You will match the right pet with customers, deliver outstanding service, and educate buyers on pet care and our programs. The role emphasizes animal-loving teamwork, daily responsibilities, and a friendly store atmosphere.

We seek applicants with a high school diploma or GED (or 1–3 months related experience) who are motivated, professional, and committed to animal welfare and customer satisfaction.