Pet Care Coordinator — In-Office, Growth & Bonuses

3DPets; Bloomingdale (NJ); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

PTO accrual

Performance bonuses

Growth opportunities

Job summary

A pet mobility solutions company in Bloomingdale, NJ is seeking a Care Coordinator to guide clients through the care process, ensure excellent communication, and maintain an organized office environment. Responsibilities include client communication, CRM management, and supporting office upkeep. Ideal candidates will possess strong multitasking and organizational skills, with a warm demeanor in interactions. Compensation ranges from $22–$25/hour, capped at 40 hours per week, with opportunities for growth and performance bonuses.

Qualifications

• Warm, professional demeanor with clients and pets.
• Experience in customer service, veterinary, or healthcare environments preferred.
• Proactive, compassionate attitude and willingness to learn.

Responsibilities

• Serve as the primary point of contact for clients via phone, email, and in-person.
• Maintain accurate and detailed client profiles in the CRM.
• Help maintain a welcoming and organized office environment.
• Generate and follow up with leads to support sales.

Skills

Excellent communication

Multitasking

Organization skills

Customer service experience

Strong computer skills

Tools

CRM tools

Job description

A pet mobility solutions company in Bloomingdale, NJ is seeking a Care Coordinator to guide clients through the care process, ensure excellent communication, and maintain an organized office environment. Responsibilities include client communication, CRM management, and supporting office upkeep. Ideal candidates will possess strong multitasking and organizational skills, with a warm demeanor in interactions. Compensation ranges from $22–$25/hour, capped at 40 hours per week, with opportunities for growth and performance bonuses.