Pet Care Concierge — Veterinary Receptionist

Alliance Animal Health; Havana (FL); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave

Competitive Compensation

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Personal Pet Discounts

Holiday Pay

Uniform Allowance

Bonuses

Job summary

Cumberland Animal Clinic in Havana, FL is seeking an experienced receptionist to greet clients, triage inquiries, schedule appointments, and process payments, contributing to a smooth daily flow.

You will provide compassionate support to clients during emotional times, maintain a welcoming reception area, and collaborate with veterinary staff to ensure a high level of service.

We offer training and development opportunities and a range of benefits; some perks apply to full-time staff.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience (preferred).
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator.
• Highly organized and possess computer skills.
• Self-starter with the desire to continue to advance your knowledge and skillset.

Responsibilities

• Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments.
• Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
• Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
• Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Skills

Receptionist experience

Communication skills

Computer skills

Team player

Job description

Cumberland Animal Clinic in Havana, FL is seeking an experienced receptionist to greet clients, triage inquiries, schedule appointments, and process payments, contributing to a smooth daily flow.

You will provide compassionate support to clients during emotional times, maintain a welcoming reception area, and collaborate with veterinary staff to ensure a high level of service.

We offer training and development opportunities and a range of benefits; some perks apply to full-time staff.