Pet Care Concierge & Vet Assistant

VetnCare; Fremont (CA); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match up to 4%

Life insurance

Job summary

Irvington Pet Hospital in Fremont, CA is seeking a Client Service Representative / Veterinary Assistant. This hybrid, full-time position offers a pay range of $22–$25 per hour and involves front desk care and hands-on patient support.

You will work with our AAHA-accredited team to welcome clients, schedule visits, assist during examinations, and ensure a smooth experience for pets and families. Training and growth opportunities are provided.

Qualifications

• Experience in veterinary reception or combined role preferred.
• Strong customer service and clear client communication.
• Willingness to develop clinical skills and patient handling.

Responsibilities

• Welcome clients and pets, manage check-in/out.
• Answer calls, respond to inquiries, schedule appointments.
• Gather client/patient information and maintain records.
• Process payments and explain invoices.
• Support routine appointments and urgent cases.
• Maintain clean exam rooms and stock supplies.
• Coordinate with colleagues for handovers between reception and clinical duties.

Skills

Customer service

Reception experience

Veterinary assistance

Job description

Irvington Pet Hospital in Fremont, CA is seeking a Client Service Representative / Veterinary Assistant. This hybrid, full-time position offers a pay range of $22–$25 per hour and involves front desk care and hands-on patient support.

You will work with our AAHA-accredited team to welcome clients, schedule visits, assist during examinations, and ensure a smooth experience for pets and families. Training and growth opportunities are provided.