Pet Care Concierge & Client Flow Specialist

Banfield Pet Hospital; Davis (CA); On-site; USD 23,322 - 29,797; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans

Paid Time Off and Holidays

Continuing Education Allowance

Job summary

A national veterinary hospital seeks a Client Service Coordinator in Davis, CA. This role maximizes client and pet care flow, ensuring a welcoming environment while educating clients on wellness plans. Candidates should have strong communication skills, a high school diploma, and preferably some customer service experience. The position may require more than 40 hours weekly including weekends and evenings. Comprehensive benefits include medical coverage, retirement plans, and paid time off.

Qualifications

• Must be at least 18 years old to perform duties involving radiography.
• One year related experience required with customer service preferred.
• Medical background with medical terminology training is preferred.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Educate clients about Optimum Wellness Plans and hospital services.
• Maximize the number of pets seen by the hospital team.

Skills

Client Service Skills

Time Management

Communication Skills

Problem solving skills

Organizational ability

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Job description

A national veterinary hospital seeks a Client Service Coordinator in Davis, CA. This role maximizes client and pet care flow, ensuring a welcoming environment while educating clients on wellness plans. Candidates should have strong communication skills, a high school diploma, and preferably some customer service experience. The position may require more than 40 hours weekly including weekends and evenings. Comprehensive benefits include medical coverage, retirement plans, and paid time off.