Pet Care Communications Coordinator — On-Site, Full-Time

Pawfect Shine; Lancaster (CA); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Paid training

Professional development

Employee discounts

Opportunities for advancement

Supportive team environment

Job summary

Pawfect Shine is seeking a friendly and organized Communications Assistant to support day-to-day customer and team communications at our Los Angeles location. This entry-level role is ideal for someone who enjoys helping people in a busy pet grooming environment.

You will communicate customer requests to staff, prepare informational materials, and ensure a professional front-desk experience. Training is provided and on-site work is required in Los Angeles, CA.

Qualifications

• High school diploma or equivalent preferred.
• Excellent verbal and written communication skills.
• Friendly and professional personality.
• Strong attention to detail.
• Ability to prioritize multiple responsibilities.
• Comfortable working around dogs and other pets.
• Reliable, punctual, and team-oriented.
• Must be available to work on-site in Los Angeles, CA.

Responsibilities

• Communicate customer requests and pet care instructions to grooming staff.
• Help prepare informational materials for customers.
• Welcome customers and provide a professional and friendly experience.
• Assist with routine customer questions and service-related concerns.
• Support communication between the front desk and grooming team.
• Help maintain an organized and professional customer area.
• Participate in team meetings and training sessions.

Skills

Verbal communication

Written communication

Attention to detail

Team-oriented

Reliable

Punctual

Customer service

Front desk coordination

Education

High school diploma

Job description

Pawfect Shine is seeking a friendly and organized Communications Assistant to support day-to-day customer and team communications at our Los Angeles location. This entry-level role is ideal for someone who enjoys helping people in a busy pet grooming environment.

You will communicate customer requests to staff, prepare informational materials, and ensure a professional front-desk experience. Training is provided and on-site work is required in Los Angeles, CA.