Pet Services Receptionist — Full-Time, Training & Growth

Pawfect Shine; Los Angeles (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Paid training

Employee discounts on eligibleservices

Opportunities for professional growth

Job summary

Pawfect Shine in Los Angeles, CA is seeking a friendly and dependable Customer Service Representative to join our team. This full-time, on-site role focuses on greeting customers and their pets, answering questions about grooming services, scheduling appointments, and processing payments.

Ideal candidates have strong communication, organization, and a customer-first attitude, and are comfortable around dogs and other pets. Paid training and growth opportunities are offered.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal and verbal communication skills.
• Friendly, professional, and customer-focused attitude.
• Strong organizational skills and attention to detail.
• Comfortable working around dogs and other pets.

Responsibilities

• Welcome customers and their pets in a friendly and professional manner.
• Assist customers with questions about grooming services and appointments.
• Schedule, confirm, and update customer appointments.
• Check pets in and out for grooming services.
• Collect and process customer payments.
• Maintain accurate customer and appointment information.
• Keep the reception and customer areas organized and welcoming.
• Assist with general customer service and daily salon operations as needed.

Education

High school diploma or equivalent preferred

Job description

Pawfect Shine in Los Angeles, CA is seeking a friendly and dependable Customer Service Representative to join our team. This full-time, on-site role focuses on greeting customers and their pets, answering questions about grooming services, scheduling appointments, and processing payments.

Ideal candidates have strong communication, organization, and a customer-first attitude, and are comfortable around dogs and other pets. Paid training and growth opportunities are offered.