Pet Care Client Specialist (3-Day Week)

XPrep Learning Solutions LLC; Hoffman Estates (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Parental leave

Bereavement leave

Pet perks

401k program

Free CE courses

Job summary

Thrive Pet Healthcare Specialists in Hoffman Estates, IL seeks a Veterinary Client Service Representative to join our fast-paced, 25,000 sq ft multi-specialty hospital. You will deliver compassionate, end-to-end client support for pets and their families, coordinating care and scheduling in a 24/7 emergency setting.

You should have veterinary customer service experience and be able to work nights, weekends, and holidays as needed.

Qualifications

• Prior veterinary customer service experience is required.
• Emergency or specialty client service experience is preferred.
• Must be flexible to work nights, weekends and holidays.

Responsibilities

• Provide end-to-end customer service for pets and clients.
• Support hospital operations and client communication.
• Assist families with appointments, care coordination and follow-ups.

Skills

Veterinary customer service

Emergency/Specialty experience

Flexible availability

Job description

Thrive Pet Healthcare Specialists in Hoffman Estates, IL seeks a Veterinary Client Service Representative to join our fast-paced, 25,000 sq ft multi-specialty hospital. You will deliver compassionate, end-to-end client support for pets and their families, coordinating care and scheduling in a 24/7 emergency setting.

You should have veterinary customer service experience and be able to work nights, weekends, and holidays as needed.