Pet Care Center Lead — Growth & Impact

Petco; Burbank (CA); On-site; USD 35,817 - 55,104; Full time

Job summary

Petco is hiring an Assistant Manager in Burbank, California to lead a high-performing Pet Care Center. You will oversee store partners, care for pets, and deliver exceptional customer experiences, stepping in for the General Manager when needed.

As a trusted leader on the sales floor, you will drive daily operations, coach staff, and ensure safety and brand standards are maintained. This role offers growth and the chance to contribute to Petco’s purpose-driven mission.

Qualifications

• 2+ years of retail experience, including supervisory or management duties.
• Proven ability to lead, coach, and motivate a team.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead store partners to deliver outstanding service and build customer loyalty.
• Support hiring, onboarding, training, and development of store partners.
• Provide coaching, feedback, and recognition to strengthen performance and engagement.
• Maintain a clean, visually appealing store reflecting Petco’s brand.
• Direct daily store operations to drive sales and ensure operational excellence.

Skills

Retail experience

Team leadership

Coaching

Customer service

Tools

POS systems

Microsoft Office

Job description

Petco is hiring an Assistant Manager in Burbank, California to lead a high-performing Pet Care Center. You will oversee store partners, care for pets, and deliver exceptional customer experiences, stepping in for the General Manager when needed.

As a trusted leader on the sales floor, you will drive daily operations, coach staff, and ensure safety and brand standards are maintained. This role offers growth and the chance to contribute to Petco’s purpose-driven mission.