Pet Care Center GM: Lead Pets, People & Profits

Petco; Kennesaw (GA); On-site; USD 75,000 - 95,000; Full time

Job summary

Petco is seeking a General Manager to lead a high-performing Pet Care Center, delivering exceptional animal care, customer experience, and business results. You will own the store’s performance, coach partners, manage labor and inventory, and drive community engagement to strengthen our impact.

You will build a positive, inclusive culture, lead merchandising execution, and ensure adherence to Petco standards while fostering growth and profitability for the business.

Qualifications

• 3+ years of management experience (retail leadership preferred).
• Strong people leadership, coaching, and talent development skills.
• Solid business, financial, and operational acumen.
• Excellent communication, problem-solving, and organizational abilities.
• A genuine passion for pets and customer service.

Responsibilities

• Lead a Pet Care Center to meet or exceed sales, profitability, and operating goals.
• Develop a strong leadership bench and succession planning.
• Coach and manage partners with performance management and accountability.
• Ensure safe opening/closing procedures, store cleanliness, and safety standards.
• Represent Petco in the community through events and partnerships.

Skills

Management experience

People leadership

Business/financial acumen

Operational excellence

Communication & problem-solving

Passion for pets & customer service

Education

High school diploma or GED preferred

Job description

Petco is seeking a General Manager to lead a high-performing Pet Care Center, delivering exceptional animal care, customer experience, and business results. You will own the store’s performance, coach partners, manage labor and inventory, and drive community engagement to strengthen our impact.

You will build a positive, inclusive culture, lead merchandising execution, and ensure adherence to Petco standards while fostering growth and profitability for the business.