Pet Care Center GM: Lead People, Growth & Pet First

Petco

Aurora (CO)

On-site

USD 75,000 - 124,000

Full time

4 days ago

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Job summary

Petco in the United States seeks a General Manager to lead a Pet Care Center, focusing on pets-first care, team leadership, and strong business results. You will own the store's performance, drive profitable growth, and uphold Petco standards across health, safety, and customer experience in a dynamic retail environment.

You will recruit, train, and coach a diverse team, ensuring exceptional service and a welcoming environment for pet parents.

Qualifications

3+ years of management experience (retail leadership preferred).
Strong people leadership, coaching, and talent development skills.
Solid business, financial, and operational acumen.
Excellent communication, problem-solving, and organizational abilities.
A genuine passion for pets and customer service.
Completion of Petco leadership development programs may be required for internal candidates.
High school diploma or GED preferred.

Responsibilities

Champion the health, safety, and humane care of all animals, ensuring Petco standards and policies are consistently met.
Lead with integrity, transparency, and an unwavering commitment to doing what's right for pets.
Own the business: drive sales growth, profitability, and operational excellence.
Manage labor, payroll, and expenses to maximize productivity and results.
Represent Petco in the community by leading local events, adoption initiatives, and partnerships.
Develop a strong leadership bench and succession plan.
Meet or exceed sales, profitability, and operational goals.