Pet Care Center General Manager — Lead People & Growth

Petco; Needham (MA); On-site; USD 70,000 - 115,000; Full time

Job summary

Petco is seeking a General Manager to lead a high-performing Pet Care Center, driving sales, profitability, and operational excellence while ensuring top-notch animal care and customer experience.

You will own the business, lead a diverse team, coach partners, and work to maintain safety, inventory controls, and community engagement. This full-time role requires evenings, weekends, and holidays.

Qualifications

• 3+ years of management experience (retail leadership preferred).
• Strong people leadership, coaching, and talent development skills.
• Excellent communication, problem-solving, and organizational abilities.

Responsibilities

• Lead a high-performing Pet Care Center that puts pets first and delivers strong business results.
• Drive sales growth, profitability, and operational excellence.
• Manage labor, payroll, and expenses to maximize productivity and results.
• Oversee merchandising, inventory, and store safety standards.
• Represent Petco in the community through local events and partnerships.

Skills

People leadership

Retail management

Customer service

Communication

Education

High school diploma or GED

Job description

Petco is seeking a General Manager to lead a high-performing Pet Care Center, driving sales, profitability, and operational excellence while ensuring top-notch animal care and customer experience.

You will own the business, lead a diverse team, coach partners, and work to maintain safety, inventory controls, and community engagement. This full-time role requires evenings, weekends, and holidays.