Pet Care Center General Manager: Lead, Grow & Inspire

Jobtome; Independence Township (IA); On-site; USD 85,000 - 110,000; Full time

Job summary

Petco is seeking a General Manager to lead a Pet Care Center, driving sales, profitability, and exceptional customer service. You will develop a strong leadership bench, coach a diverse team, and uphold Petco standards across merchandising, safety, and operations.

The role requires a passion for pets, strong communication, and the ability to work evenings and weekends as part of full-time retail leadership. Join a values-driven team focused on living our purpose for pets and people.

Qualifications

• 3+ years of management experience (retail leadership preferred).
• Strong people leadership, coaching, and talent development skills.
• Solid business, financial, and operational acumen.
• Excellent communication, problem-solving, and organizational abilities.
• A genuine passion for pets and customer service.

Responsibilities

• Develop a strong leadership bench and succession plan.
• Lead performance management, coaching, and accountability for all partners.
• Meet or exceed sales, profitability, and operational goals.
• Oversee labor, payroll, and expenses to maximize productivity.
• Represent Petco in the community through events and partnerships.
• Ensure store safety, cleanliness, and loss prevention.
• Drive merchandising, inventory, and brand standards.

Skills

People leadership

Retail management

Financial acumen

Communication

Education

High school diploma

Job description

Petco is seeking a General Manager to lead a Pet Care Center, driving sales, profitability, and exceptional customer service. You will develop a strong leadership bench, coach a diverse team, and uphold Petco standards across merchandising, safety, and operations.

The role requires a passion for pets, strong communication, and the ability to work evenings and weekends as part of full-time retail leadership. Join a values-driven team focused on living our purpose for pets and people.