Pet Care Center Assistant Manager - Lead & Elevate Service

Destination Pet, LLC; Denver (CO); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Vision insurance

Dental insurance

Long-term disability

Short-term disability

Life insurance

401K match

Pet care discounts

Generous PTO

Job summary

Destination Pet LLC is seeking an Assistant Manager to lead a canine care center team in Denver. You will oversee day-to-day operations, supervise staff, ensure top-notch customer service, and manage scheduling, payroll, and inventory to maintain a safe, welcoming environment for pets and clients.

The role emphasizes leadership, communications, problem solving, and collaboration with cross-functional teams to deliver exceptional pet-care services and a positive customer experience.

Qualifications

• Associate or BS/BA is a plus.
• Must be a passionate team player and a strong motivator.
• Minimum of 2 year management experience preferably in hospitality, service and/or retail environments.
• Proficiency in computer applications including Microsoft Office Suite and database applications.
• Ability to multi-task with strong time management skills.
• Excellent oral presentation, writing, and analytical skills.
• Veterinary, boarding and/or grooming experience is a plus.

Responsibilities

• Supports the mission, vision, culture and policies of Destination Pet.
• Ensures the delivery of exceptional customer service and salesmanship.
• Manages center staff and supervises performance.
• Schedules staff and maintains payroll within budget.
• Maintains inventory and handles purchases as needed.
• Promotes and markets Destination Pet’s programs in the community.
• Serves as the on-site manager when the General Manager is unavailable.
• Ensures compliance with labor laws and safety.

Skills

Management experience

Customer service

Communication

Problem solving

Time management

Interpersonal skills

Education

Associate or BS/BA

Tools

Microsoft Office Suite

Database applications

Computer systems

Job description

Destination Pet LLC is seeking an Assistant Manager to lead a canine care center team in Denver. You will oversee day-to-day operations, supervise staff, ensure top-notch customer service, and manage scheduling, payroll, and inventory to maintain a safe, welcoming environment for pets and clients.

The role emphasizes leadership, communications, problem solving, and collaboration with cross-functional teams to deliver exceptional pet-care services and a positive customer experience.