Summary
The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets, and to ensure this is delivered in a happy, welcoming, friendly, and efficient manner, influencing clients to return and refer their friends and families.
Responsibilities
- Prepare the treatment room for examination of pets and all necessary medical items and supplies (e.g., vaccinations, fecal loops, slides, etc.) for the veterinarian and/or veterinary technician.
- Set up fecals, smears, and skin scrapings as allowed by state rules and regulations.
- Maintain the flow of the Cycle of Service in accordance to the position.
- Provide client education regarding preventive care, Optimum Wellness Plans, and basic status of hospitalized pets.
- Serve as support to the Client Services Coordinator staff on an as‑needed basis.
- Hold or restrain pets during examination, treatment, or inoculation.
- Prepare routine in‑house laboratory tests (e.g., canine heartworm, feline leukemia, FIV, and canine parvovirus) as allowed by state rules and regulations.
- Monitor the comfort of hospitalized patients by walking, exercising, feeding, and cleaning cages and pets (when approved by the veterinarian or veterinary technician).
- Bathe and dip pets when necessary to treat dermatological conditions (when advised by veterinarian or veterinary technician).
- Clean the surgical suite and instruments.
- Ensure cleanliness of the hospital, including but not limited to housekeeping such as laundry, dishes, mopping, cage cleaning, trash collection, and instrument cleaning as outlined by hospital protocols.
- Other job duties as assigned.
Pay
The pay range for this role is $15.00 - $15.97 per hour. The specific rate is determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Benefits
- Comprehensive Medical, Dental, and Vision Insurance.
- Generous Retirement Plans (401(k) and Roth) with company match.
- Best‑in‑Class Student Debt Relief Program (for Full‑Time DVMs).
- Paid Time Off and Holidays.
- Top‑Tier Mental Health and Wellbeing Resources, including free coaching and counseling sessions.
- Associate Life Insurance (company‑paid) & Supplemental Life Insurance.
- Company‑Paid Short‑ and Long‑Term Disability.
- Flexible Spending Accounts (FSA).
- Health Savings Account (HSA).
- Paid Parental Leave for birth and adoption.
- Continuing Education Allowance (for Eligible Positions).
- Backup Child and Elder Care & Family Support Resources.
- Fertility and Family Building Support.
- Digital Exercise Therapy.
- Voluntary Protection Benefits.
- Legal Plan.
- Identity Protection.
- Commuter Benefits.
- Three Free Optimum Wellness Plans for Pets.
- Exclusive Discounts on products and services.
Full‑time associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only). Part‑time associates are eligible for benefits with an asterisk (*).