Pet Bather: Gentle Grooming & Pet Care Hero

PetSmart, Inc.; Cumberland (MD); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits*

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart's Professional Bather role engages with pet parents and their pets, delivering bath and grooming services while upholding safety standards and the company’s values.

You will help ensure a clean, safe, and welcoming store environment, greet customers, and upsell pet care options. Training includes Splash and safety certification; opportunities exist for growth within a values-driven team.

Qualifications

• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

Responsibilities

• Complete Splash training and safety certification program.
• Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
• Greets pet parents, answers questions and assists with making reservations in the salon.
• Responsible for check-in and check-out procedures.
• Independently performs full menu of bath and brush services and standalone services, such as nail trims, teeth brushing, and sanitary services, including cats where applicable.
• Recommends health and wellness solutions to pet parents based on pet’s needs.
• Maintains a safe environment for associates, pets, and pet parents.

Skills

Computer basics

Stress management

Flexible schedule

Communication skills

Job description

PetSmart's Professional Bather role engages with pet parents and their pets, delivering bath and grooming services while upholding safety standards and the company’s values.

You will help ensure a clean, safe, and welcoming store environment, greet customers, and upsell pet care options. Training includes Splash and safety certification; opportunities exist for growth within a values-driven team.