Pet Aftercare Packaging Specialist

Pet Meadow; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision, and life保险 (后

Job summary

Pet Meadow in Houston, TX seeks a compassionate Pet Aftercare Packaging Specialist to carefully prepare and package cremated remains and memorial keepsakes for families, with accuracy, dignity, and care. You will label, track, and document packaging, maintain clean workspaces, and collaborate across shifts while adhering to safety protocols and company guidelines.

The role requires high attention to detail, reliability, ability to work in emotionally sensitive settings, and dedication to quality

Qualifications

• High school diploma or equivalent.
• Leadership, strong attention to detail, accuracy, and organization.
• Comfortable working with cremated remains in an emotionally sensitive environment.
• Ability to consistently follow detailed procedures and documentation processes.
• Reliable, punctual, and able to work independently or as part of a team.
• Physical ability to stand for long periods and perform repetitive tasks.
• Strong communication skills and ability to collaborate effectively across shifts.
• Commitment to safety protocols and company standards.

Responsibilities

• Carefully pack cremated pet remains and memorial products according to company guidelines and quality standards.
• Inspect all items for accuracy and quality before packaging, including custom memorial items such as engraved plaques or jewelry.
• Label packages clearly and correctly to ensure proper identification and delivery.
• Conduct scanning and rescanning of cremains into designated areas to maintain accurate tracking and system updates.
• Maintain accurate records and documentation, ensuring all packaging details are logged correctly for review and tracking.
• Collaborate across shifts by participating in handoff meetings, updating the packaging report, and communicating any challenges or special instructions.
• Restock and organize workstations before and after shifts to ensure seamless transitions between team members.
• Identify and promptly report any quality control concerns — such as damaged items or discrepancies — to supervisors.
• Actively assist with adjusting workflows to meet deadlines during high-demand periods.
• Participate in quarterly training sessions to stay current on product offerings and packaging procedures.
• Maintain a clean, organized, and sanitary work environment at all times.
• Adhere to all safety protocols, PPE requirements, and company procedures.

Skills

Leadership

Attention to detail

Organization

Communication

Teamwork

Safety protocols

Emotional resilience

Education

High school diploma or equivalent

Job description

At Pet Meadow: Houston, we specialize in providing compassionate, professional, and reliable pet cremation services to veterinary hospitals and the families we serve. We are seeking a professional, compassionate individual to serve as a Pet Aftercare Packaging Specialist — carefully preparing and packaging cremated remains and memorial keepsakes for return to families, while ensuring every item is handled with accuracy, dignity, and care.

Responsibilities

• Carefully pack cremated pet remains and memorial products according to company guidelines and quality standards
• Inspect all items for accuracy and quality before packaging, including custom memorial items such as engraved plaques or jewelry
• Label packages clearly and correctly to ensure proper identification and delivery
• Conduct scanning and rescanning of cremains into designated areas to maintain accurate tracking and system updates
• Maintain accurate records and documentation, ensuring all packaging details are logged correctly for review and tracking
• Collaborate across shifts by participating in handoff meetings, updating the packaging report, and communicating any challenges or special instructions
• Restock and organize workstations before and after shifts to ensure seamless transitions between team members
• Identify and promptly report any quality control concerns — such as damaged items or discrepancies — to supervisors
• Actively assist with adjusting workflows to meet deadlines during high-demand periods
• Participate in quarterly training sessions to stay current on product offerings and packaging procedures
• Maintain a clean, organized, and sanitary work environment at all times
• Adhere to all safety protocols, PPE requirements, and company procedures

Required Skills & Experience

• High school diploma or equivalent
• Leadership, strong attention to detail, accuracy, and organization
• Comfortable working with cremated remains in an emotionally sensitive environment
• Ability to consistently follow detailed procedures and documentation processes
• Reliable, punctual, and able to work independently or as part of a team
• Physical ability to stand for long periods and perform repetitive tasks
• Strong communication skills and ability to collaborate effectively across shifts
• Commitment to safety protocols and company standards

Preferred Skills

• Previous experience in a packaging, warehouse, or fulfillment environment
• Experience in a pet-related, funeral, or after-care industry
• Familiarity with cremation, mortuary, or veterinary environments
• Compassionate and empathetic nature — animal lovers encouraged to apply!
• 401(k) with company match
• Medical, dental, vision, and life insurance (available after 90 days for full-time employees)
• Paid time off
• Company-provided apparel and PPE
• Opportunities for advancement and leadership development
• Inclusive and supportive work environment
• Employee assistance resources

Work Environment & Physical Requirements

• Work is performed primarily in a crematory/packaging setting with exposure to moderate heat, noise, and odors
• Frequent standing, walking, bending, and lifting throughout the shift
• Must be able to safely lift, carry, and move pets and supplies weighing up to 60 pounds
• Requires wearing personal protective equipment (PPE) including gloves, gowns, masks, and eye protection as needed
• Requires focus, attention to detail, and comfort working in an emotionally sensitive environment involving deceased pets
• May occasionally involve working near delivery drivers or veterinary staff bringing pets into care

EEO Statement

Pet Meadow is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, or any other protected characteristic as outlined by applicable federal, state, or local laws.

Employment Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employment with Pet Meadow is on an at-will basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.