Operations Team Member | Operations and Care Center Services

Gateway Services Inc.; Gilroy (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Industry-Leading Benefits Package

Job summary

Gateway Services is the leading pet aftercare provider in North America, offering compassionate service to veterinary partners and families. This on-site, full-time position in Gilroy involves working in the packaging department, operating cremation equipment, and handling memorial products.

Training is provided, and benefits accompany permanent FT employment. You’ll join a supportive team focused on dignity and quality in every step.

Qualifications

• No previous industry experience required; training provided.
• You enjoy hands-on, physical work.
• You pay attention to detail and are dependable.
• You work well as part of a team and follow safety procedures.

Responsibilities

• Operate packaging equipment and perform tasks in the packaging dept.
• Process and package cremated remains with care and accuracy.
• Create memorial products and perform quality checks.
• Maintain a clean, safe, and organized work environment.
• Collaborate with teammates to meet daily production goals.

Skills

Hands-on work

Attention to detail

Dependable

Teamwork

Safety procedures

Job description

Location: Animal Memorial Service-Gilroy, CA

Compensation: $21-$25 per hour (DOE)

Schedule: Full-Time; training is Mon-Fri 8am-4:30pm. Schedule once trained Mon, Tues, Thurs, Fri 9am-5:30pm, Sun 6am-2:30pm (off-Wed, Sat)

Benefits: Industry-Leading Benefits Package (only for perm/FT team members)

This position is starting as a temporary position and will be in our packaging dept.

No previous industry experience is required, we'll provide all the training you need to succeed.

Do Meaningful Work Every Day

At Gateway Services, we help families through one of life's most difficult moments by providing compassionate pet aftercare services.

As an Operational Team Member, you'll help ensure every pet entrusted to our care is treated with dignity, respect and attention to detail. Working alongside a supportive team, you'll make a meaningful difference for veterinary partners and pet families every day.

No previous industry experience is required, we'll provide all the training you need to succeed.

Why Gateway?

At Gateway, you're not just joining another employer.

You're joining North America's leading pet aftercare provider, serving thousands of veterinary hospitals and pet families every day. We invest in our people through competitive pay, outstanding benefits, paid training, career development and supportive leadership.

Caring for pets and supporting grieving families can be emotionally demanding. Every Care Center Team Member has access to Gateway CarePath, our confidential emotional wellness and resilience program designed specifically for employees working in pet aftercare.

What You'll Do

• Operate cremation equipment following established procedures.
• Process and package cremated remains with accuracy and care.
• Create memorial products such as paw prints and keepsakes.
• Perform quality checks to ensure every order is completed correctly.
• Maintain a clean, safe and organized work environment.
• Work with teammates to meet daily production goals.

Is This You?

• You enjoy hands-on, physical work.
• You pay attention to detail.
• You're dependable and punctual.
• You work well as part of a team.
• You follow safety procedures.
• You're comfortable working around deceased pets.
• You take pride in doing quality work.
• On-site role within a Gateway Care Center.
• Active position involving standing, walking and lifting throughout the shift.

Gateway Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members.

New employees joining Gateway Services will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, please visitwww.e-verify.gov