Pest Control Service Manager: Lead a High-Impact Team

Critter Control; Pittsburgh (Allegheny County); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision coverage

401k with company match

Paid time off and holidays

Employee stock purchase plan

Growth opportunities and leadership培训

Paid hands-on training

Job summary

Fox Pest Control is seeking a full-time Pest Control Service Manager to lead our Northeast region team and uphold our RELATIONSHIPS FIRST and SERVICE ALWAYS values. You will oversee technicians, collaborate with the branch manager, and shape operations, policies, and customer service standards.

The successful candidate has 2+ years in a leadership role within pest control or lawn care, strong communication skills, and a proven ability to manage multiple tasks in a fast-paced environment.

Qualifications

• 2+ years in a leadership role.
• Experience in pest control or lawn care industry preferred.
• Understanding of state and federal regulations.
• Sales management experience a plus.
• Exceptional customer service and retention abilities.
• Strong verbal and written communication and interpersonal skills.
• Excellent follow-up, organizational, and time-management skills.

Responsibilities

• Embody Fox Pest Control's core values and lead by example.
• Engage in comprehensive pest control industry activities across technical, route, sales, administrative, and operational management.
• Collaborate with the Branch Manager and office personnel to ensure smooth operations.
• Supervise, train, and evaluate technicians to maintain high service standards.
• Plan and implement company policies and procedures.
• Lead and coach a multi-level staff of 10+ individuals and handle additional duties as assigned.

Skills

Leadership

Industry expertise

Regulatory knowledge

Sales management

Customer service

Communication

Organizational skills

Multi-tasking

Job description

Fox Pest Control is seeking a full-time Pest Control Service Manager to lead our Northeast region team and uphold our RELATIONSHIPS FIRST and SERVICE ALWAYS values. You will oversee technicians, collaborate with the branch manager, and shape operations, policies, and customer service standards.

The successful candidate has 2+ years in a leadership role within pest control or lawn care, strong communication skills, and a proven ability to manage multiple tasks in a fast-paced environment.