Pest Control Service Manager

Critter Control; Pittsburgh (Allegheny County); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision coverage

401k with company match

Paid time off and holidays

Employee stock purchase plan

Growth opportunities and leadership培训

Paid hands-on training

Job summary

Fox Pest Control is seeking a full-time Pest Control Service Manager to lead our Northeast region team and uphold our RELATIONSHIPS FIRST and SERVICE ALWAYS values. You will oversee technicians, collaborate with the branch manager, and shape operations, policies, and customer service standards.

The successful candidate has 2+ years in a leadership role within pest control or lawn care, strong communication skills, and a proven ability to manage multiple tasks in a fast-paced environment.

Qualifications

• 2+ years in a leadership role.
• Experience in pest control or lawn care industry preferred.
• Understanding of state and federal regulations.
• Sales management experience a plus.
• Exceptional customer service and retention abilities.
• Strong verbal and written communication and interpersonal skills.
• Excellent follow-up, organizational, and time-management skills.

Responsibilities

• Embody Fox Pest Control's core values and lead by example.
• Engage in comprehensive pest control industry activities across technical, route, sales, administrative, and operational management.
• Collaborate with the Branch Manager and office personnel to ensure smooth operations.
• Supervise, train, and evaluate technicians to maintain high service standards.
• Plan and implement company policies and procedures.
• Lead and coach a multi-level staff of 10+ individuals and handle additional duties as assigned.

Skills

Leadership

Industry expertise

Regulatory knowledge

Sales management

Customer service

Communication

Organizational skills

Multi-tasking

Job description

Overview

Join Our Team as a Full-Time Pest Control Service Manager!

Are you a dynamic leader with a passion for the pest control industry? Fox Pest Control seeks a dedicated Pest Control Service Manager to lead our team, uphold our core values, and drive our operations to new heights.

Who is Fox

Founded in 2012, Fox Pest Control has experienced dramatic growth over the last several years, ranking on the INC 5000 list two years in a row and was awarded the Utah Business Magazine Fast 50 award in 2022. With over 30 locations across the country in 15 states, Fox's growth is attributed to its solid core values and mission to develop confident leaders and empower individuals to provide strong, outstanding service. We aren't just a pest control company that provides top-quality service. Our number one priority is to develop and strengthen lasting relationships with our employees, customers, and anyone else with whom we come in contact. By building up leaders and maintaining positive relationships with our customers, we work to make a difference in the lives of our employees and community. We focus on RELATIONSHIPS FIRST and SERVICE ALWAYS.

What We Offer

• Competitive Salary of $60,000 to $70,000.
• Comprehensive medical, dental, and vision coverage
• 401k with a generous company match.
• Paid Time Off, Paid holidays, PTO.
• Employee stock purchase plan.
• A positive work culture that fosters empowerment and creates an uplifting environment
• Significant potential for growth with personalized leadership plans for all team members.
• Paid hands-on training opportunities.

Responsibilities

A Day in the Life of a Pest Service Manager

• Embody Our Core Values: Lead by example and integrate Fox Pest Control's core values into every aspect of the branch.
• Comprehensive Industry Involvement: Engage in all facets of the pest control industry, including technical, route, sales, administrative, and operational management.
• Collaborate with Branch Manager and Office Personnel: Work closely with the branch manager and other service managers to ensure smooth operations.
• Supervise and Train Technicians: Oversee, train, and evaluate a team of technicians to maintain high service standards.
• Plan and Implement Policies: Develop and execute company policies and procedures.
• Manage a Diverse Team: Lead, coach, and counsel a multi-level staff of 10+ individuals.
• Perform Additional Duties: Take on other tasks as assigned to support the branch.

Qualifications

What We're Looking For

• Leadership Experience: Minimum of 2+ years in a leadership role.
• Industry Expertise: Experience in the pest control or lawn care industry is strongly preferred.
• Regulatory Knowledge: Understanding of industry standards and state and federal regulations.
• Sales Management: Previous experience in sales management is a plus.
• Customer Service Skills: Exceptional customer service and retention abilities.
• Communication Skills: Strong verbal and written communication and interpersonal skills.
• Organizational Skills: Excellent follow-up, organizational, and time management skills, including route management.
• Multi-tasking Ability: Capable of handling a wide variety of duties.

Fox Pest Control is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

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