Pest Control Field Operations Lead

Aptive Environmental; Phoenix (AZ); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Annual performance bonus

Yearly incentive trip

Company iPhone provided

Gas card provided

Group Health, Dental, and Vision plans

Pet insurance

Life insurance

EAP benefits

401K with employer match up to 4%

Paid holidays and paid time off

Opportunity for advancement

Culture and more

Job summary

Aptive Environmental seeks an Operations Supervisor for the Phoenix, AZ area. This full-time role focuses on leading a local field operations team, driving quality and service, and ensuring memorable customer experiences.

Salary ranges from $50,000 to $65,000 per year plus an annual bonus, incentives, and comprehensive benefits. Opportunity for advancement and a supportive culture are highlighted in the posting.

Qualifications

• Excellent verbal, written, and communication skills.
• Interpersonal and collaboration skills.
• Strong analytical and problem-solving skills.
• Ability to lead and manage a team.
• A US driver’s license valid for a minimum of 3 years; clean driving record.

Responsibilities

• Responsible for customer retention, employee retention and improving customer revenue for their assigned team.
• Meet requirements for personal service production.
• Balance labor utilization with production to optimize efficiencies.
• Manage payroll for all Service Professionals and Lead Service Professionals.
• Strive to achieve high operational efficiency and effective labor management.
• Growth and success of areas by ensuring safe and efficient delivery of quality services.
• Execute plans for improvement identified by leadership and report progress.
• Meet KPI standards and develop/service professionals' growth.
• Set and manage goals with Lead Service Professionals and Service Professionals.
• Review Service Professional performance metrics with the Operations Manager.
• Deliver high-level service quality and excellent customer service.

Skills

Communication skills

Interpersonal skills

Analytical skills

Leadership

Team management

Tools

Google Drive

Job description

Aptive Environmental seeks an Operations Supervisor for the Phoenix, AZ area. This full-time role focuses on leading a local field operations team, driving quality and service, and ensuring memorable customer experiences.

Salary ranges from $50,000 to $65,000 per year plus an annual bonus, incentives, and comprehensive benefits. Opportunity for advancement and a supportive culture are highlighted in the posting.