Operations Supervisor: Lead Field Team & Service Excellence

Aptive Environmental, LLC; New Berlin (WI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K with employer match up to 4%

Paid holidays and paid time off

Annual performance bonus

Company iPhone provided

Gas card provided

Opportunity for advancement

Positive company culture

Job summary

Aptive Environmental, LLC seeks an Operations Supervisor in Milwaukee, WI to lead a local field operations team focused on delivering high-quality pest control services and exceptional customer experiences. This full-time role includes payroll oversight, KPI monitoring, and coordinating with training teams to improve efficiency.

Responsibilities cover staff development, safety, and ensuring on-time route execution while maintaining compliance with licensing and regulations.

Qualifications

• Excellent verbal, written, and communication skills.
• Interpersonal and collaboration skills.
• Strong analytical and problem-solving skills.
• Ability to analyze information and think systematically.
• Strong ability to lead and manage a team.
• Proficient with Google Drive and related software.
• A US driver’s license with at least 3 years validity.

Responsibilities

• Lead a local field operations team with focus on quality and service.
• Manage payroll for Service Professionals and Lead Service Professionals.
• Balance labor utilization with production to optimize efficiency.
• Meet KPI standards and drive safety and service quality.
• Provide excellent customer service and ensure route completion.
• Collaborate with Operations Manager and Regional Trainer.

Skills

Communication skills

Interpersonal skills

Analytical skills

Team leadership

Google Drive

Driver's license

Clean driving record

Background check

Drug test

Tools

Google Drive

Job description

Aptive Environmental, LLC seeks an Operations Supervisor in Milwaukee, WI to lead a local field operations team focused on delivering high-quality pest control services and exceptional customer experiences. This full-time role includes payroll oversight, KPI monitoring, and coordinating with training teams to improve efficiency.

Responsibilities cover staff development, safety, and ensuring on-time route execution while maintaining compliance with licensing and regulations.