Field Operations Supervisor — Lead & Delight Customers

Aptive Environmental LLC; Phoenix (AZ); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Annual salary 50k-65k

Annual performance bonus

Incentive trip

Company iPhone

Gas card

Health, Dental, Vision

Pet insurance

Life insurance

401K with employer match 4%

Paid holidays and PTO

Advancement opportunities

Upbeat company culture

Job summary

Aptive Environmental, LLC is seeking an Operations Supervisor to lead a local field operations team in the Phoenix, AZ area. The role focuses on quality, service, and customer experience in a full-time capacity.

You will manage payroll for Service Professionals, monitor labor efficiency, and collaborate with the Operations Manager to meet KPI targets while ensuring regulatory compliance and licensing requirements are met.

Qualifications

• Excellent verbal, written and communication skills.
• Interpersonal and collaboration skills.
• Strong analytical and problem-solving skills.
• Ability to analyze information and think systematically.

Responsibilities

• Oversee customer and employee retention for assigned team.
• Meet requirements for personal service production.
• Balance labor utilization with production to optimize efficiency.
• Manage payroll for Service Professionals and Lead Service Professionals.
• Drive high operational efficiency and effective labor management.
• Review performance metrics with the Operations Manager.
• Ensure licensing and regulatory compliance.

Skills

Communication skills

Interpersonal collaboration

Analytical problem-solving

Team leadership

Google Drive proficiency

US driver’s license

Tools

Google Drive

Job description

Aptive Environmental, LLC is seeking an Operations Supervisor to lead a local field operations team in the Phoenix, AZ area. The role focuses on quality, service, and customer experience in a full-time capacity.

You will manage payroll for Service Professionals, monitor labor efficiency, and collaborate with the Operations Manager to meet KPI targets while ensuring regulatory compliance and licensing requirements are met.