Personnel Security Assistant

Jobtailor; Hanover (MD); On-site; USD 42,000 - 66,000; Full time

Job summary

Jobtailor is seeking a detail-oriented professional to assist in a government knowledge center focused on Personnel Security. The role involves handling inquiries, data accuracy, and managing security-related records to support adjudicative determinations.

Candidates should have strong communication skills, reliability, and proficiency in Microsoft Office; experience with SharePoint is a plus. This position emphasizes accuracy, timeliness, and confidentiality in a fast-paced environment.

Qualifications

• Provide accurate and complete data concerning Personnel Security for Industry Knowledge Center Support.
• Review investigation request submissions for completeness and risk.
• Receive and process notifications and notices from Facility Security Officers.
• Maintain National Security Databases/Classified Databases to meet program requirements.
• Ensure cases are complete and accurate for adjudicative determination.

Responsibilities

• Assist the Government operating a responsive, courteous, and professional knowledge center.
• Provide accurate and complete data concerning Personnel Security for Industry Knowledge Center Support.
• Review investigation request submissions for completeness and risk.
• Receive and process notifications and notices from Facility Security Officers.
• Maintain National Security Databases/Classified Databases to meet program requirements.
• Ensure cases are complete and accurate for adjudicative determination.

Skills

Customer Service Experience

Detail Orientation

Interpersonal Communication Skills

Written Communication

Education

High School Diploma or Equivalent

Associate Degree

Bachelor's/Master's Degree

Tools

Microsoft Office Suite

SharePoint

Standard Office Equipment

Job description

• Assist the Government operating a responsive, courteous, and professional knowledge center


• Provide accurate and complete data concerning Personnel Security for Industry Knowledge Center Support


• Review investigation request submissions for completeness and risk


• Receive and process notifications and notices from Facility Security Officers


• Maintain National Security Databases/Classified Databases to meet program requirements


• Ensure cases are complete and accurate for adjudicative determination

Requirements

• High School Diploma or equivalent plus two years of relevant experience (or associate degree plus one year; or Bachelor's/Master's degree) ideally in a fast-paced customer service-oriented position


• Consistent attendance, punctuality, and adherence to assigned work schedule is required


• Demonstrated skills and experience providing accurate responses to customer inquiries


• Demonstrated strong written, verbal, and interpersonal communication skills


• Ability to exercise sound judgement and discretion in performance of duties


• Demonstrated detail orientation, organizational skills, and time management skills


• Working experience with Microsoft Office Suite (Outlook, Word, Excel) and standard office equipment; SharePoint experience desired

Core Competencies

Demonstrates expertise in maintaining National Security Databases and providing accurate data for Personnel Security. Strong communication, organizational, and time management skills are essential for effective customer service and case management.

Highest-signal resume keywords

• National Security Databases Management


• Customer Service Experience


• Detail Orientation


• Microsoft Office Suite Proficiency


• Interpersonal Communication Skills

ATS Optimization Keywords

Hard Skills

• Data Accuracy


• Case Management


• Investigation Review


• Adjudicative Determination


• Personnel Security Knowledge

Soft Skills

• Sound Judgement


• Discretion


• Organizational Skills


• Time Management


• Written Communication

Industry Keywords

• Government Support


• Knowledge Center


• Facility Security Officers


• Risk Assessment

Tools & Technologies

• Microsoft Office Suite


• SharePoint


• Standard Office Equipment