Personalized Guest Experience Server

CoralTree Hospitality; Oregon (WI); On-site; USD 16,531 - 30,307; Full time

Job summary

CoralTree Hospitality is seeking a friendly, guest-focused server to provide outstanding service and build relationships with guests. You will greet guests, take orders, upsell beverages, and ensure a memorable dining experience in a fast-paced environment.

Responsibilities include learning the menu and wine list, maintaining POS accuracy, and collaborating with the team to ensure smooth service. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• 1 year of experience in a similar or supportive role preferred.
• Food Handler and Alcohol Awareness Certifications (if applicable).
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain and present product, menu and allergy information to guests.
• Knowledge of or ability to learn the restaurant POS system is required.
• Must be able to calculate the accurate bill amount and use proper credit card and money handling skills.
• Excellent communication and presentation skills.
• Passion for crafting and personalizing guest experiences.
• Flexible schedule, able to work evenings, weekends and holidays when needed.

Responsibilities

• Greet and welcome guests and promptly attend to tables.
• Receive and take guest orders, process in POS system quickly and accurately.
• Prepare and serve meal accompaniments to guests.
• Learn and maintain knowledge of the food, wine and beverage menu(s).
• Ensure guests have an enjoyable and memorable experience; relay complaints to management.
• Perform setup and breakdown of stations and assist with seating and to-go orders.
• Attend trainings and meetings and maintain communication with staff and management.

Skills

Customer service

Communication

Multitasking

Wine knowledge

Guest relations

Tools

Point-of-Sale (POS) system

Job description

CoralTree Hospitality is seeking a friendly, guest-focused server to provide outstanding service and build relationships with guests. You will greet guests, take orders, upsell beverages, and ensure a memorable dining experience in a fast-paced environment.

Responsibilities include learning the menu and wine list, maintaining POS accuracy, and collaborating with the team to ensure smooth service. Flexibility for evenings, weekends, and holidays is required.