Personalized Fashion Sales Associate

URBN Urban Outfitters, Inc.; Bethesda (MD); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Retirement plan

Job summary

URBN Urban Outfitters, Inc. at the Bethesda store is seeking a Sales Associate to deliver a genuine and personalized shopping experience. You will engage with customers, share product suggestions, and help transactions using in-store technology.

You will also support inventory and visual standards, collaborate with teammates, and contribute to a friendly, fashion-forward environment that drives store performance.

Qualifications

• Anthro brand affinity.
• Experience in customer service.
• Ability to work as a team player.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued.
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions.
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store.
• Builds productive relationships with peers; asks for support when needed and makes an effort to help others.
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
• Understands their contribution to service and selling on every shift in order to impact the store’s business.
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor.
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates.

Skills

Anthro brand affinity

Customer service experience

Team player

Flexible hours

Tools

In-store tech usage

Job description

URBN Urban Outfitters, Inc. at the Bethesda store is seeking a Sales Associate to deliver a genuine and personalized shopping experience. You will engage with customers, share product suggestions, and help transactions using in-store technology.

You will also support inventory and visual standards, collaborate with teammates, and contribute to a friendly, fashion-forward environment that drives store performance.