Personal Training Director

Crunch Fitness; Vancouver (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

Crunch Fitness - Fitness Ventures LLC is seeking a Personal Training Director in Vancouver, WA, to oversee club fitness services, ensuring members receive quality fitness support.

Your role will include hiring, training, and developing a team of Personal Trainers, ensuring compliance with company standards, and achieving revenue objectives.

Excellent leadership and communication skills are essential for success in this position.

Qualifications

• Strong experience in staffing, training, and performance management.
• Knowledge of fitness counseling and program design.
• Ability to manage schedules and budgets.

Responsibilities

• Ensure club delivers high-quality fitness experience.
• Hire and develop Personal Trainers to meet targets.
• Manage member service related to fitness issues.

Skills

Leadership

Interpersonal skills

Communication

Fitness technique knowledge

Tools

dotFIT

ABC/Datatrak

Crunch-U

VFP

Styku

Job description

Overview

The Personal Training Director ensures that the club delivers a fitness experience to all members. Responsible for communicating and upholding company standards and leading by example. Ensure that team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness. Hires, trains and develops a strong team of Personal Trainers. Responsible for the successful attainment of department targets, including revenue and member retention. Is the point of reference for fitness expertise within the club.

Requirements

The responsibilities for this role are divided into three core areas.

Staffing and Development (40% of time)

• Hire, develop and manage performance of qualified Personal Trainers
• Train and develop membership staff as needed regarding fitness and supplementation presentations, emphasizing their impact on membership retention
• Conduct weekly (or as‑needed) meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals. Offer career growth and advancement opportunities as warranted
• Manage the Personal Trainer schedule, staying within budgeted non‑session hours as submitted to and approved by the General Manager
• Mediates club employee relations matters for all club fitness employees
• Discipline staff under the guidance of your direct supervisor

Fitness Management (40% of time)

• Ensure that all club members have access to a highly trained and professional fitness staff able to provide fitness counseling, training and programs within Crunch standards
• Ensure that all Personal Trainers are delivering high‑quality programs to their clients
• Develop weekly work schedules for fitness staff and ensure that staff properly records their Time & Labor
• Ensure that staff comply with Time and Labor guidelines, and manage overtime in accordance with company guidelines
• Provide member service and support related to fitness servicing issues
• Assist members and encourage their involvement in fitness services
• Responsible for achieving monthly, quarterly and yearly revenue objectives set forth by the Company with regards to fitness services and supplements
• Hire, train and develop new Personal Trainers
• Regularly train staff on industry updates and teach Personal Trainers to be continually successful and ensure that all clients are trained professionally

Sales and Service (20% of time: Club Specific)

• Knowledge of the Crunch Certified Fitness Program, including program software (dotFIT, ABC/Datatrak, Crunch‑U, VFP, Styku) and where applicable
• Knowledge of fitness technique and program design
• Must be able to adjust and operate all club equipment
• Experience in coaching and motivating groups
• Strong leadership, interpersonal and communication skills
• Able to generate, maintain and demonstrate a friendly, enthusiastic and positive attitude
• Possesses a strong member service focus
• Responds professionally to requests and inquiries from guests, members and staff