Personal Stylist & Customer Experience Pro

KnitWell Group; Geneva (IL); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development and career-op

Job summary

KnitWell Group in Geneva, IL is seeking a Sales Associate to be the brand ambassador and guide customers through their shopping journey with personalized styling recommendations.

You will keep the store welcoming, organized, and aligned with our visual standards while collaborating with teammates to deliver memorable, omnichannel experiences across in-store and digital touchpoints. The role emphasizes hospitality, product knowledge, and loyalty-building in a fast-paced retail setting.

Qualifications

• Sales Associate or customer-focused experience (preferred)
• Brings a hospitality mindset when engaging with customers
• Flexible availability – including evenings, weekends, and holidays
• Technology proficient and ability to operate a point-of-sale system
• Takes initiative in making thoughtful decisions

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Hospitality mindset

Customer-focused experience

Flexible availability

POS system proficiency

Initiative

Tools

Point-of-sale system

Job description

KnitWell Group in Geneva, IL is seeking a Sales Associate to be the brand ambassador and guide customers through their shopping journey with personalized styling recommendations.

You will keep the store welcoming, organized, and aligned with our visual standards while collaborating with teammates to deliver memorable, omnichannel experiences across in-store and digital touchpoints. The role emphasizes hospitality, product knowledge, and loyalty-building in a fast-paced retail setting.