Personal Stylist: Curate Looks & Build Loyal Clients

URBN Urban Outfitters, Inc.; New York (NY); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. is seeking a Personal Stylist to elevate in-store customer experiences at our New York location. You will provide expert styling advice, build lasting client relationships, and curate personalized product recommendations to drive sales.

The role emphasizes service culture, multitasking across customer interactions, appointment opportunities, and collaboration with the team and visual merchandising to showcase new arrivals and best sellers. Flexible hours expected.

Qualifications

• 2+ years of experience building customer relationships or clienteling.
• Passion for apparel styling.
• Able to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Uphold a service culture with extraordinary customer care.
• Lead styling by example and educate the team on benefits of personal styling.
• Create appointment opportunities to build client relationships and drive sales.
• Encourage in-the-moment transactions and upselling.
• Collaborate with store leadership and visual team to feature new arrivals.
• Support zone coverage and maintain customer-first environment.

Skills

Customer relationship

Styling expertise

Upselling

Job description

URBN Urban Outfitters, Inc. is seeking a Personal Stylist to elevate in-store customer experiences at our New York location. You will provide expert styling advice, build lasting client relationships, and curate personalized product recommendations to drive sales.

The role emphasizes service culture, multitasking across customer interactions, appointment opportunities, and collaboration with the team and visual merchandising to showcase new arrivals and best sellers. Flexible hours expected.