Personal Stylist Business Lead

Exemplar Luxury Group; New York (NY); On-site; USD 63,124,387 - 78,913,060; Full time

Job summary

Saks Global in New York seeks an Administrative Support & Operations Coordinator to anchor workflow, manage calendars, and oversee logistics for a luxury stylist’s client engagements and VIP events.

Responsibilities include performance tracking, data reporting, clienteling metrics, and cross-functional liaison with store leadership and corporate teams. The role emphasizes discretion and adherence to brand standards in a fast-paced luxury environment.

Responsibilities

• Workflow Coordination: Act as the operational anchor for the stylist’s business, coordinating tasks, daily priorities, and schedules for the support assistants to ensure seamless client execution.
• Calendar & Agenda Management: Manage high-level scheduling, appointment preparation, and follow-ups, ensuring the stylist is fully prepared for all client engagements and VIP events.
• Logistics Oversight: Track high-value client shipments, alteration pipelines, and product sourcing requests, troubleshooting administrative issues before they impact the client experience.
• Performance Tracking: Monitor and analyze weekly selling performance, category mix, and key business drivers within the book to identify trends and highlight opportunities.
• Data Reporting: Maintain and utilize daily/weekly reporting tools and dashboards to provide the stylist and store leadership with clear visibility into book productivity.
• Clienteling Metrics: Track essential KPIs including client retention, new acquisition, and lapsed client reactivation, organizing the data into actionable outreach lists.
• Cross-Functional Partner: Serve as the primary point of contact between the stylist's business and store leadership, merchant teams, and corporate functions to secure proactive inventory and client support.
• Market Awareness: Stay informed on competitive luxury client trends, current brand assortments, and seasonal shifts to support agile, proactive planning.
• Brand Standards: Maintain the absolute highest standards of discretion, professionalism, and alignment with Saks Global’s luxury brand values.
• Ad Hoc Administration: Perform additional operational, technical, and administrative responsibilities as needed to ensure the smooth running of the book.

Job description

Job Description

Administrative Support & Operations Coordination

Salary Range $22.03 - $27.54*

Workflow Coordination: Act as the operational anchor for the stylist’s business, coordinating tasks, daily priorities, and schedules for the support assistants to ensure seamless client execution.

Calendar & Agenda Management: Manage high-level scheduling, appointment preparation, and follow-ups, ensuring the stylist is fully prepared for all client engagements and VIP events.

Logistics Oversight: Track high-value client shipments, alteration pipelines, and product sourcing requests, troubleshooting administrative issues before they impact the client experience.

Business Performance & Reporting

Performance Tracking: Monitor and analyze weekly selling performance, category mix, and key business drivers within the book to identify trends and highlight opportunities.

Data Reporting: Maintain and utilize daily/weekly reporting tools and dashboards to provide the stylist and store leadership with clear visibility into book productivity.

Clienteling Metrics: Track essential KPIs including client retention, new acquisition, and lapsed client reactivation, organizing the data into actionable outreach lists.

Cross-Functional Liaison & Brand Alignment

Cross-Functional Partner: Serve as the primary point of contact between the stylist's business and store leadership, merchant teams, and corporate functions to secure proactive inventory and client support.

Market Awareness: Stay informed on competitive luxury client trends, current brand assortments, and seasonal shifts to support agile, proactive planning.

Brand Standards: Maintain the absolute highest standards of discretion, professionalism, and alignment with Saks Global’s luxury brand values.

Ad Hoc Administration: Perform additional operational, technical, and administrative responsibilities as needed to ensure the smooth running of the book.

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact [e-mail].

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.