Personal Styling & Customer Experience Specialist

knitwellgroup; Michigan City (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor is seeking a Sales Associate to act as the brand ambassador, guiding customers through a personalized shopping journey and keeping the store visually impressive. You will collaborate with the team to create inviting experiences on the sales floor and support a seamless omnichannel environment.

The role emphasizes delivering personalized service, sharing product knowledge, and upholding brand standards while working with store leaders to achieve daily goals.

Qualifications

• Experience in customer-facing roles is preferred.
• A hospitality mindset helps deliver personalized service.
• Availability to work evenings, weekends, and holidays is needed.
• Comfort with using a POS system and technology in-store.
• Strong initiative and decision-making in a store setting.

Responsibilities

• Connect with customers to understand needs and build personalized experiences.
• Share product knowledge and styling recommendations.
• Use brand standards to maintain visual and store presentation.
• Collaborate with teammates to create welcoming shopping experiences.
• Navigate promotions and prioritize the customer experience across channels.
• Partner with store leaders to meet daily goals and expectations.
• Foster helpful relationships and contribute ideas to the team.

Skills

Customer service

Hospitality mindset

Flexible availability

Technology proficiency

Initiative

Tools

POS system

Job description

Ann Taylor is seeking a Sales Associate to act as the brand ambassador, guiding customers through a personalized shopping journey and keeping the store visually impressive. You will collaborate with the team to create inviting experiences on the sales floor and support a seamless omnichannel environment.

The role emphasizes delivering personalized service, sharing product knowledge, and upholding brand standards while working with store leaders to achieve daily goals.