Personal Styling & Customer Experience Associate

KnitWell Group; Kentucky; On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development opportunities

Community impact through partnerships

Job summary

KnitWell Group is seeking a Sales Associate to serve as a brand ambassador on the sales floor in Lee, MA. You will guide customers with personalized styling recommendations and ensure merchandise is well-organized for an inviting shopping environment.

Join a team focused on creating memorable customer experiences, leveraging brand knowledge, and driving loyalty through excellent service and seamless omnichannel support.

Qualifications

• Sales Associate or customer-focused experience (preferred).
• Hospitality mindset when engaging with customers.
• Flexible availability – evenings, weekends, holidays
• Tech-savvy with ability to operate a POS system

Responsibilities

• Create personalized shopping experiences and recommendations.
• Maintain visual and operational standards on the sales floor.
• Collaborate with team to deliver seamless omnichannel service.
• Use brand priorities and promotions to assist customers.

Skills

Hospitality mindset

Customer-focused

Technology proficient

Point-of-sale proficiency

Flexible availability

Tools

POS system

Job description

KnitWell Group is seeking a Sales Associate to serve as a brand ambassador on the sales floor in Lee, MA. You will guide customers with personalized styling recommendations and ensure merchandise is well-organized for an inviting shopping environment.

Join a team focused on creating memorable customer experiences, leveraging brand knowledge, and driving loyalty through excellent service and seamless omnichannel support.