Personal Loan Solutions Advisor

OneMain Financial Group; Unionville (NC); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10%}} %

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with friendly, fast, and affordable financing for life’s expenses. The role rewards hard work with competitive compensation and opportunities for professional growth in a supportive environment.

Responsibilities include multi-tasking, exceeding customer expectations, and guiding customers through the loan lifecycle while ensuring compliance.

Qualifications

• High School Diploma or GED is required.
• Preferred experience in Sales, Collections, or Customer Service.
• Spanish language ability is a plus.

Responsibilities

• Multitask and adapt to dynamic role demands to provide timely service.
• Surpass customer expectations with empathy and guidance to meet branch goals.
• Engage customers through the loan process with tailored solutions.
• Manage loan lifecycle, including collections, while complying with laws.
• Communicate via phone, email, chat, and internal systems.
• Show drive to succeed and stay goal-oriented.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with friendly, fast, and affordable financing for life’s expenses. The role rewards hard work with competitive compensation and opportunities for professional growth in a supportive environment.

Responsibilities include multi-tasking, exceeding customer expectations, and guiding customers through the loan lifecycle while ensuring compliance.