Personal Loan Solutions Advisor

OneMain Financial Group; Awendaw (SC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

11 Paid holidays

Paid volunteer time

Job summary

OneMain Financial Group is hiring an On-site Loan Sales Specialist. You’ll develop connections with customers, guide them through loan processes, and aim to exceed branch goals. The role emphasizes responsive service, compliance, and collaboration across departments via phone, email, chat, and internal systems.

The position offers professional development, competitive pay, incentives, and opportunities to advance to leadership positions such as Branch or District Manager.

Qualifications

• High School Diploma or GED required.
• Sales, collections or customer service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to deliver timely service.
• Exceed customer expectations with ease, empathy, and encouragement to reach branch goals.
• Develop connections and maintain relationships by engaging customers throughout the loan process.
• Manage loan life cycle, including collections, while complying with laws and regulations.
• Engage with customers and departments via phone, email, chat, and in-house systems.
• Demonstrate passion for achievement and a goal-oriented attitude.
• Educate customers on loan terms and optional insurance products.

Skills

Sales experience

Customer service experience

Collections experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is hiring an On-site Loan Sales Specialist. You’ll develop connections with customers, guide them through loan processes, and aim to exceed branch goals. The role emphasizes responsive service, compliance, and collaboration across departments via phone, email, chat, and internal systems.

The position offers professional development, competitive pay, incentives, and opportunities to advance to leadership positions such as Branch or District Manager.