Onsite Personal Loan Advisor | Fast Financing Solutions

OneMain Financial Group; Falcon (NC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health and wellbeing options including

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10%)

Tuition reimbursement

Paid time off (15 days vacation per yr

Paid sick leave as per local ordinance

11 Paid holidays (4 floating)

Paid volunteer time (3 days/yr)

Job summary

OneMain Financial Group is hiring a Loan Sales Specialist to assist customers with financing solutions for life’s expenses in a fast-paced, supportive environment. You will help customers explore tailored loan options, guide them through the process, and work toward branch goals with a focus on service quality.

The role emphasizes multitasking, effective communication, and using multiple channels to engage customers.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Bilingual - Spanish

Sales / Customer Service experience

Education

High School Diploma or GED

Job description

OneMain Financial Group is hiring a Loan Sales Specialist to assist customers with financing solutions for life’s expenses in a fast-paced, supportive environment. You will help customers explore tailored loan options, guide them through the process, and work toward branch goals with a focus on service quality.

The role emphasizes multitasking, effective communication, and using multiple channels to engage customers.