Personal Lines Renewal & Client Service Lead

Insurancecenterinc; Bridgewater (MA); On-site; USD 56,000 - 70,000; Full time

Job summary

World Insurance Associates is hiring in Massachusetts for a client service-focused role focused on renewal management and policy administration. You will evaluate exposures, review renewals, and advise on coverage while handling billing and communications with carriers.

The role emphasizes accuracy, timelines, and collaboration with team members to support personal and commercial insurance clients.

Qualifications

• HS Diploma or equivalent required.
• 3+ years’ experience in Personal Property and Casualty insurance preferred.
• Must hold state Property & Casualty insurance license.

Responsibilities

• Evaluate exposures and renewal quote.
• Review upcoming renewals and determine which accounts warrant remarket.
• Make coverage recommendations and obtain quotes.
• Transact agency billing and notify carriers.
• Process renewals, endorsements, cancellations, and proofs of insurance.

Skills

Excel

MS Office

Communication

Teamwork

Client service

Attention to detail

Education

HS Diploma or equivalent

Tools

EPIC

Microsoft Excel

Job description

World Insurance Associates is hiring in Massachusetts for a client service-focused role focused on renewal management and policy administration. You will evaluate exposures, review renewals, and advise on coverage while handling billing and communications with carriers.

The role emphasizes accuracy, timelines, and collaboration with team members to support personal and commercial insurance clients.