Personal Lines Insurance CSR & Sales Specialist

johncrawford - state farm insurance; San Diego (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

The John Crawford Insurance Agency (State Farm Insurance) is seeking a Full-time Personal Lines Customer Service/Sales Representative in San Diego, California. This in-office role involves servicing customer insurance needs and providing quotes for new business opportunities.

Key responsibilities include ensuring customer retention, cross-selling, and processing policy changes. Candidates must hold a California Fire & Casualty Insurance License and demonstrate strong customer service skills.

Qualifications

• Strong can-do work ethic demonstrated through previous work experience.
• Excellent verbal and written communication skills.
• Proficiency in computer programs.

Responsibilities

• Ensure customer retention by providing exceptional customer service.
• Cross sell to other lines of business based on customer needs.
• Complete applications and process policy changes.

Skills

Customer service

Cross selling

Communication skills

Proficient with Word and Outlook

Education

California Fire & Casualty Insurance License

Job description

The John Crawford Insurance Agency (State Farm Insurance) is seeking a Full-time Personal Lines Customer Service/Sales Representative in San Diego, California. This in-office role involves servicing customer insurance needs and providing quotes for new business opportunities.

Key responsibilities include ensuring customer retention, cross-selling, and processing policy changes. Candidates must hold a California Fire & Casualty Insurance License and demonstrate strong customer service skills.