Personal Lines CSR

Jonus Group; Mahtomedi (MN); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Jonus Group is seeking a dedicated Personal Lines Account Manager to join our team in Minnesota. You will manage a growing book of personal lines and small commercial accounts, delivering exceptional service via phone, in person, and email, and handling quotes for new and renewal business.

The ideal candidate holds an active Property & Casualty license, has at least 5 years in insurance, is proficient with Eclipse, and thrives in a collaborative, client‑focused environment.

Qualifications

• Active Property & Casualty (P&C) license required.
• Minimum of 5 years of experience in the insurance industry.
• Experience with personal lines and small commercial accounts preferred.
• Proficiency in Eclipse software or similar platforms desirable.
• Strong communication and customer service skills.

Responsibilities

• Manage and service a book of personal lines and small commercial insurance accounts.
• Provide exceptional customer service through phone calls, walk-ins, and other client interactions.
• Handle quoting for new and renewal business.
• Assist with general day-to-day operations, including policy changes, claims assistance, and account reviews.
• Collaborate with top carriers such as AAA, Travelers, Westfield, West Bend, Selective, Safeco, and Progressive.
• Utilize Eclipse software for account management and operations.

Skills

P&C license

5+ years insurance experience

Client service

Eclipse proficiency

Tools

Eclipse

Job description

Personal Lines Account Manager

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager to join a team. This role focuses on managing a book of business, providing exceptional customer service, and ensuring the smooth handling of personal and small commercial insurance accounts. If you have a strong background in insurance, a passion for client service, and the ability to thrive in a dynamic environment, we encourage you to apply.

Compensation Package

• Salary Range: $60,000 - $70,000+ (depending on experience)
• Benefits: Comprehensive benefits package.

Responsibilities

• Manage and service a book of personal lines and small commercial insurance accounts.
• Provide exceptional customer service through phone calls, walk-ins, and other client interactions.
• Handle quoting for new and renewal business.
• Assist with general day-to-day operations, including policy changes, claims assistance, and account reviews.
• Collaborate with top carriers such as AAA, Travelers, Westfield, West Bend, Selective, Safeco, and Progressive.
• Utilize Eclipse software for account management and operations.

Qualifications/Requirements

• Licensure: Active Property & Casualty (P&C) license required; additional designations are a plus.
• Experience: Minimum of 5 years of experience in the insurance industry, with exposure to both personal lines and small commercial accounts preferred.
• Technical Skills: Proficiency in Eclipse software or similar platforms is highly desirable.
• Interpersonal Skills: Strong communication and customer service skills, with a focus on building and maintaining client relationships.
• Personality Fit: A positive attitude, adaptability, and a team-oriented mindset are essential.

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