Personal Lines Claims Intern – Learn, Impact, Grow

Nationwide Insurance and Financial Services; Des Moines (IA); On-site; USD 41,000 - 69,000; Part time

Job summary

Nationwide Insurance and Financial Services in Des Moines, IA is offering a Personal Lines Claims Intern program within its Fortune 100 organization. The 12-week internship focuses on learning the claims process, delivering outstanding customer service, and supporting the claims team with investigations, evaluations, and estimates under guidance.

You'll work on a capstone project, participate in professional development, and network with leaders while contributing to real-world claims work in a

Qualifications

• Pursuit of a Bachelor’s degree in Business Management, Finance, Risk Management, Insurance, or related field.
• Completion of sophomore or junior year is preferred.
• Involvement in student activities and/or some work experience.

Responsibilities

• Completes training necessary to understand the claims process to support the claims organization.
• Adheres to high standards of professional conduct
• Learn more about determining proper policy coverages and, where necessary, assist with investigations, evaluations, and estimates in alignment with company guidelines, and applying best claims practices.
• Builds knowledge of: Personal Lines auto or property damage claims; current guidelines in the claims function; and policy changes and modifications.
• Submits administrative reports as the need arises.
• Initiates and conducts follow-ups using the claims handling system or other related systems.
• Delivers an outstanding customer service experience to all internal, external, current and prospective Nationwide customers.
• May perform other responsibilities as assigned.
• Complete a capstone project: Identify an opportunity area within the Claims function, develop a solution to address the opportunity and present the proposal to Personal Lines Claims leadership team for consideration.

Skills

Customer service

Communication

Teamwork

Problem solving

Time management

Education

Bachelor's degree pursuit

Sophomore or junior year preferred

Student activities/work experience

Job description

Nationwide Insurance and Financial Services in Des Moines, IA is offering a Personal Lines Claims Intern program within its Fortune 100 organization. The 12-week internship focuses on learning the claims process, delivering outstanding customer service, and supporting the claims team with investigations, evaluations, and estimates under guidance.

You'll work on a capstone project, participate in professional development, and network with leaders while contributing to real-world claims work in a